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MT5 New Product Launch

2024-10-1

Dear Valued Client,

We are pleased to announce that PU Prime will launch new products of Japan Share CFDs on MT5 server starting from 7th October 2024 to provide clients with a broader portfolio of products.

Please refer to the table below:

*All dates are provided in GMT+3 (Server Time in MT5.)

Please note that the above data are subject to changes. Please refer to MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Trading Schedule Changes for AU Daylight Saving

2024-09-30

Dear Valued Client,

Please note that in observance of the upcoming AU Daylight Saving Time on 6 October 2024, there will be changes to PU Prime’s trading schedule starting from 7 October 2024.

Kindly refer to the table below for the schedule of all the instruments that are subject to changes:

*All hours are provided in GMT+3 (MT4/MT5 Server Time).

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

Should you use an EA/Indicator that requires trading hours to be manually entered, please ensure that you make the necessary adjustments to reflect this change.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Upcoming Weekly Adjustment on Index Dividend Notice

2024-09-27

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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Upcoming Changes to Trading Hours

2024-09-27

Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming October holidays.

Please refer to the table below outlining the affected instruments:

* All hours are provided in GMT+3 (Server Time in MT4/MT5.)

Note:

  • In the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.
  • The above data are subject to changes. Please refer to https://www.puprime.com/news/ for latest details.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.

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Website Server Upgrade Notice

2024-09-24

Dear Valued Client,

PU Prime will be upgrading its website servers from 24 Sep 2024, 16:00 hrs. (GMT+3) until 25 Sep 2024, 22:00 hrs. (GMT+3).

During this period, there may be website intermittent interruption, but the Client Portal will remain unaffected. Once the update is completed, the websites will be fully restored and accessible immediately.

We recommend clients make necessary arrangements in advance to avoid any inconvenience.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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