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Upcoming Changes to Trading Hours

March 17, 2023

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Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming March holidays.

Please refer to the table below outlining the affected instruments:

* All hours are provided in GMT+2 (Server Time in MT4/MT5.)

Please note that in the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.

If you have any questions or require any assistance, please contact our support team via Live Chat or email: [email protected], or phone +248 4671 948.

Upcoming Weekly Adjustment on Index Dividend Notice

March 16, 2023

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Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Server Upgrade Notice

March 10, 2023

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Dear Valued Client,

PU Prime will be upgrading its MT4/MT5 servers starting from 11 March 2023 00:00 hrs. (GMT+2) until 12 March 2023 24:00 hrs. (GMT+3).

Access to MT4/MT5 accounts will not be available during the server upgrading period.
All orders would not be executed during the server upgrading above

Gentle Reminder:
Deposit, withdrawal, data searching functions and account opening applications would still be available. We recommend clients make proper arrangements in advance.

Cryptocurrency market will also be closed during the server upgrade.

Once the upgrade has been completed on 12 March 2023, server time will be
changed from GMT+2 to GMT+3 and access to MT4/MT5 servers will be restored.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +1 844 200 0168.

Upcoming Weekly Adjustment on Index Dividend Notice

March 9, 2023

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Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in Server Time in MT4/MT5.

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4671 948.

Trading Schedule Changes for US Daylight Saving

March 6, 2023

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Dear Valued Client,

Please note that in observance of the upcoming US Daylight Saving Time on 12 March 2023, MT4/MT5 system time zone will be switched from GMT+2 to GMT+3, there will be changes to PUPRIME’s trading schedule starting from 12 March 2023.

Except from the server time changes in MT4/MT5 system, kindly refer to the table below for the schedule of all the instruments that are subject to changes:

*All hours are provided in MT4/MT5 Server Time.

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you use an EA/Indicator that requires trading hours to be manually entered, please ensure that you make the necessary adjustments to reflect this change.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4671 948.

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